Terms of service
Beaver Creek BBQ – Terms of Service
Welcome to Beaver Creek BBQ. By placing an order or using our website (beaver-creek.co.uk), you agree to the following terms. Please read them carefully.
1. General
Beaver Creek BBQ is a small-batch food producer based in Hythe, Kent, United Kingdom.
All products are handcrafted in limited quantities. Availability may vary and products may sell out without notice.
2. Ordering
When you place an order, you agree that: • All information you provide is accurate and complete
• You are authorised to use the payment method provided
• You understand that food items cannot be returned once opened
We reserve the right to refuse or cancel any order if we suspect fraudulent activity or an error in listing.
3. Pricing & Availability
Prices are listed in GBP and may change without notice.
We make every effort to ensure accuracy, but occasional errors may occur. If a pricing error affects your order, we will contact you before dispatch.
4. Shipping & Delivery
We aim to dispatch orders within 1–3 working days unless otherwise stated.
Delivery times are estimates and may vary due to courier delays or seasonal demand.
Risk passes to the customer once the parcel has been delivered to the address provided.
Full details can be found in our Shipping Policy.
5. Returns, Refunds & Damages
Due to the nature of food products, we cannot accept returns on opened items.
If an item arrives damaged, incorrect, or faulty, please contact us within 48 hours with a photo so we can resolve it quickly.
Full details can be found in our Refund & Returns Policy.
6. Allergens & Ingredients
All ingredients and allergens are clearly stated on product labels.
If you have questions about ingredients, heat levels, allergens, or how a product is made, please contact us before ordering.
7. Intellectual Property
All product names, images, designs, branding, and written content on this site belong to Beaver Creek BBQ.
They may not be copied, edited, or used without written permission.
8. Limitation of Liability
We are not liable for: • Delays or issues caused by couriers
• Misuse of products
• Incorrect storage, handling, or consumption
• Any indirect or consequential loss related to your use of our products
Your statutory rights as a consumer remain unaffected.
9. Governing Law
These terms are governed by the laws of England & Wales.
Any disputes will be handled through UK courts.
10. Contact
For any queries, you can contact us at:
hello@beaver-creek.co.uk
Thank you for supporting small-batch craft food.